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Monitoring people

Attributing measurement to a named person is workplace surveillance with obligations attached, and it costs the cooperation that determines whether any of the data is accurate.

8 notes

Monitoring People Is Surveillance

Attributing measurement to named individuals is workplace surveillance, with obligations attached. What to settle before deployment rather than after.

Analysis

Rate Pressure and Injury

Automated rate targets change how people work, and the changes increase injury risk. The mechanism, and what a defensible standard requires.

Analysis

Consulting Before Deploying

A requirement in many jurisdictions and the practice that most improves the design. What to consult on, and what to do with the answers.

Procedure

Aggregate by Default

Almost every operational question is answerable without naming anyone. The techniques, and the re-identification traps that undo them.

Procedure

When Individual Data Is Justified

Four cases where attribution is legitimate, the controls each requires, and the drift that turns a justified system into surveillance.

Reference

The Cost in Cooperation

Monitoring perceived as adversarial degrades the data it collects. The mechanism, and what a deployment looks like that avoids it.

Analysis

What Not to Measure

Measures that are technically possible, operationally useless and reliably damaging. A short list to rule out at design time.

Reference

Giving People Their Own Data

Access to one's own measurements is a right in many jurisdictions and, deployed well, converts a surveillance system into a tool people use.

Procedure